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Tell Us About Your Sewer Or Plumbing Problem

If you are facing backups, broken lines, constant blockages, or planning a large plumbing upgrade, send us the details. A licensed Freitas technician will review your information and follow up quickly with next steps.

Frequently Asked Questions

Straight answers about inspections, scheduling, permits, pricing, and emergencies so you know exactly what happens next.

1. Do you camera the line before recommending a fix?

Yes. We start with CCTV to locate defects, measure runs, and document the real issue. Your plan is based on footage, not guesses.

2. How fast can you respond and schedule work?

Emergency calls are 24/7. For non-emergencies, we typically assess within 1 to 3 business days and schedule work right after approval.

3. What areas do you serve?

Westchester is home base, with regular coverage into Putnam, Orange, and nearby Connecticut within about a 90 minute drive.

4. Who handles permits and documentation?

We guide the process and provide required documentation. By default the client holds permits. Post-video and summary are included.

5. How do quotes and pricing work?

After inspection you receive a clear written scope, method options, and timelines. No surprise add-ons. Pricing follows real site conditions.

6. Can you work nights or weekends around tenants and business hours?

Yes. We stage work, set temporary bypass if needed, and offer night/weekend windows to keep operations running.

7. How should I prepare before your crew arrives?

Clear access to cleanouts/mechanical rooms, keep pets secure, and avoid running water in affected areas. We’ll handle protection and containment.

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